Hey, I'm Michael!

To attain higher knowledge and self-improvement from the company vision mission.

EXPERIENCE

HELP DESK ASSISTANT

Glyphstudios, Inc.

The Orient Square, Emerald Ave, San Antonio, Pasig, 1600 Metro Manila

Key responsibilities:

Analyze user problems and suggest how to prevent future problems.
Provides technical support to users by researching and answering questions, troubleshooting problems.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.

SUPPORT ENGINEER

iBayad Online Venture Inc.

11A Marco Polo Ortigas Sapphire Road, Ortigas Center, Pasig City, 1600 Metro Manila

Key responsibilities:

Install and configure computer hardware, software, networks and applications.
Continuously monitor and maintain systems and networks.
Respond to technical support calls from other staff members or clients and communicate how to resolve issues.

QA SPECIALIST

iBayad Online Venture Inc.

11A Marco Polo Ortigas Sapphire Road, Ortigas Center, Pasig City, 1600 Metro Manila

Key responsibilities:

Preparing and implementing quality assurance policies and procedures Performing routine inspections and quality tests Identifying and resolving workflow and production issues

DIGITAL MARKETING SPECIALIST

Coefficients 2nd Floor Coefficients Bldg. Peridot cor. Aquamarine St Pleasantville Phase 2, Lucena, 4301 Quezon

Key responsibilities:

Determine what content will reach customers. Develop projects to create content. Publish digital marketing content online. Implement email marketing campaigns.

DESKTOP SUPPORT

RJ Globus Solutions Inc