Hi, I'm Jimson!

● Sales Operations Manager
● Virtual Assistant
● Technical Support Representative

My Skills

Attention to details
Creative thinking
Team Leadership

Organization Communication
Customer Service
Strategic Planning

My Experience

Sales Operations Manager

JCarl Car Accessories and Services

Bacolod City, Negros Occidental
● Audit and ensure inventory records are on track at all times.
● Prepare weekly and monthly inventory reports.
● Sales data management.
● Creating a sales report.
● Setting goals and creating revenue forecasts.
● Doing the payroll of every staff member in the company.
● Track, monitor, and maintain records for each client profile.
● Gather feedback from clients as a reference to improve business
relationships.
● Installing car accessories like Dashcam, rain visors, etc.

Virtual Assistant
°Real Estate Agent
● Process real estate documents, agreements, and lease records.
● Respond to emails and phone calls.
● Coordinate appointments, showings, open houses, and meetings

Recruitment Associate
● Sourcing for the right candidates
● Organize interviews - candidates; interviewers; hiring managers.
● Conduct phone interviews
● Establish and post job advertisements on job search websites.
● Keep records of candidate interviewers and report them to recruitment
account managers.
● Maintain the internal CV’s database.
● Conducting background check on behalf of the consultants.
● Update client databases

Technical Support Representative
Teletech Customer Care Management, Bacolod City
● Answering calls, Outbound calls, email & Live chat
● Provide end to end service to Telstra customers.
● Listen and understand why customers have called us and what matters to
them.
● Take full ownership to resolve customer queries and deliver what matters
to the customer on the first call.
● Proactively identify and raise areas for process/policy improvement
through the appropriate channels to prevent further customer issues.
● Work as part of a larger team to create a continuous improvement
culture.
● Integrate key learning into operations to help support customer advocacy