Hey, I'm Jessica!
To work for an organization which will help in value addition and serve as a springboard to move ahead in my career by providing me interesting career opportunities and harness the best of my ability.
EXPERIENCE
Software Quality Assurance Associate
Transec BPO - Flipcause account
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Performing Regression (sanity testing)
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Crossbrowser Testing Mobile Application
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Testing Database Migration
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Testing Integration
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Testing End-to-end
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Testing Creating test scripts
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Detecting and documenting system bugs and glitches on a bug tracking tool
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Jira
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Coordinating projects with Lead Product Manager and Product Designer
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Coordinating with the Product Designer for design aspects of the projects
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Inspecting the specifications of the project's new design
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Participating on team meetings for the progress of the projects
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Participating in the brainstorming of the upcoming projects
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Synchronizing the issues reported with the developers and Product Manager
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Investigating the root cause of the issues reported by the live users
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Testing new product builds as both front end and back end user
Fraud Analyst - Results Associate
Results Alaska Inc. - Target OVT
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Reviewing and verifying transactions to ensure that no fraudulent activities are being made
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Observing customer transaction patterns to identify fraudulent activity such as account take over, friendly fraud, scam, and similar other risks
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Identifying and canceling suspicious transactions to avoid fraudulent activities to take place
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Software QA Specialist
JeonSoft Corporation
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Testing customizations based on specification documents
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Testing and make sure system has user friendly interface
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Creating test scripts to serve as clients’ testing guides
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Carrying out Regression Testing for systems to be upgraded
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Detecting bugs and classify them based on priority
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Conducting web-based testing Testing biometric devices
TECHNICAL SKILLS
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Basic Network Configuration (SQL Management Studio)
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Basic SQL queries (SQL Management Studio)
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Installing peripheral devices
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Face ID
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Biometrics
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Tools:
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JIRA
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Browserstack
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LambdaTest
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Google Suites
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Mabl (Automation Software)
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Microsoft Office Tools
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Miro
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Invision
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Figma
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Keeper
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Loom
Wanna know more about Jessica?
Talk to us!
The Better BPO Facebook
02 7907 5369