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Hey, I'm Jessica!

To work for an organization which will help in value addition and serve as a springboard to move ahead in my career by providing me interesting career opportunities and harness the best of my ability.

EXPERIENCE

Software Quality Assurance Associate

Transec BPO - Flipcause account

  • Performing Regression (sanity testing) 

  • Crossbrowser Testing Mobile Application 

  • Testing Database Migration 

  • Testing Integration 

  • Testing End-to-end 

  • Testing Creating test scripts 

  • Detecting and documenting system bugs and glitches on a bug tracking tool

    • Jira

  • Coordinating projects with Lead Product Manager and Product Designer

  • Coordinating with the Product Designer for design aspects of the projects 

  • Inspecting the specifications of the project's new design 

  • Participating on team meetings for the progress of the projects 

  • Participating in the brainstorming of the upcoming projects 

  • Synchronizing the issues reported with the developers and Product Manager 

  • Investigating the root cause of the issues reported by the live users 

  • Testing new product builds as both front end and back end user

 

Fraud Analyst - Results Associate

Results Alaska Inc. - Target OVT 

  • Reviewing and verifying transactions to ensure that no fraudulent activities are being made 

  • Observing customer transaction patterns to identify fraudulent activity such as account take over, friendly fraud, scam, and similar other risks 

  • Identifying and canceling suspicious transactions to avoid fraudulent activities to take place 

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Software QA Specialist

JeonSoft Corporation 

  • Testing customizations based on specification documents 

  • Testing and make sure system has user friendly interface 

  • Creating test scripts to serve as clients’ testing guides 

  • Carrying out Regression Testing for systems to be upgraded 

  • Detecting bugs and classify them based on priority 

  • Conducting web-based testing Testing biometric devices 

TECHNICAL SKILLS

  • Basic Network Configuration (SQL Management Studio) 

  • Basic SQL queries (SQL Management Studio) 

  • Installing peripheral devices

    • Face ID 

    • Biometrics 

 

Tools:

  • JIRA

  • Browserstack

  • LambdaTest

  • Google Suites

  • Mabl (Automation Software)

  • Microsoft Office Tools

  • Miro

  • Invision

  • Figma

  • Keeper

  • Loom

Wanna know more about Jessica?

Talk to us!

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The Better BPO Facebook

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02 7907 5369 

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