Hey, I'm Harry!

EXPERIENCE

Data governance, quality assurance
Bell Canada                                       

• Used proprietary internal software to ensure data QA standards for recordkeeping

• Performed maintenance on data structure model, verified results and liaised with team

​​

Machine learning QA and data validation
Maple Leaf Sports & Entertainment

• Trained and monitored machine learning model, cross-corroborated results with team members

• Validated tests of data modeling software, ensured user acceptance testing best practices

Quality assurance, test monitoring
Deloitte  

• Used DDeliver to monitor test progress and create progress reports

• Ran tests and logged results for ongoing test projects

• Participated in meetings and reported updates to supervisors, presented results to stakeholders

Manual testing, automated testing, quality assurance, customer support
Artix Entertainment, FL (remote) - AdventureQuest Worlds

• Performed test planning and text execution for SaaS-based weekly updates

• Performed black box testing, user acceptance testing, UX design for new features

• Curated and resolved bug reports, tested report tickets, regression tested development patches

• Troubleshooted, confirmed, and detailed bug reports for developer revision

• Drafted design documents for user experience in five-person team with short deadlines

• Used SQL, JIRA, and Zendesk to handle cases for customer support ticketing system

SKILLS

• Background in web SaaS QA

• ISTQB certification, proven experience with Scrum, Agile, Waterfall (2022)

• 6 years Quality Assurance; Quality Control; Bug report handling; Customer Support; Test design

• 4 years Javascript GUI development (ongoing)