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Hey, I'm Dinno!
Has two years worth of experience working as a Technical support representative under voice and non-voice platforms. Has great understanding with Customer Relationship Management systems. Has excellent verbal and written communication skills
EXPERIENCE
Customer Service Representative
Telus, Taguig
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Telus fibre- Customer Service Representative
Technical Support Representative
Concentrix, Bridgetown/Megamall
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Technical Support-Samsung Home Electronics
-Provided Troubleshooting for Samsung TV. Also assisted eith purchases, installations and technician deployment when necessary.
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Technical support- Samsung Mobile
(Top agent for Sales)
- Provided Troubleshooting for Samsung Mobile devices and Purchases
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Technical support (non-voice) - MIcrosoft/Skype
- Provided Troubleshooting options for Skype and MS Office, Handles customer care as well for subscriptions .
Technical Support Representative
Teleperformance, Antipolo
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Technical Support- AT&T (Direct TV)
- Troubleshooting for Television and DirectTV equipment. Also provided assistance with subscriptions and other products under Direct TV
Wanna know more about Dinno?
Talk to us!
The Better BPO Facebook
02 7907 5369