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Hey, I'm Cristal!
Has 6+ years of experience in the IT industry and is experienced with software testing, project and team management as well as wire-framing and prototyping using Figma/Adobe XD
EXPERIENCE
Century Properties Group, Inc.,
Makati Phils. Manager-Documentation and Collections Group
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Serves as contributor to the Documentation and Collections operations
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Ensures immediate implementation of directions and instructions set by the Dept. Head
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Supervises daily accomplishments in terms of two major functions of the department: validation of sales documents and achieving high level of collection efficiency
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Initiates discussions among subordinates and supervises daily operations of the department
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Coordinates with other departments (internal and external) as necess ary in relation to the operations of the department
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Attends coordination meetings with different department heads and representatives
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Ensures reportorial requirements are done and submitted within agreed timelines
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Evaluates performance of subordinates and make necessary recommendations to Dept. Head
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Century Properties Group, Inc., Makati Phils.
Assistant Manager -Inventory & Records Management – Customer Management Group Inventory
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Checks & monitors all project inventories (unit pricing/areas/layouts) ï‚· Supervises works of inventory control specialists
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Manages inventory control in absence of inventory specialists
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Makes monthly Sales Production reports for the developer and management
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Provides ad hoc reports needed by top management in decision making and planning Records
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Checks and validates prepared Contract to Sell prior to sending to client ï‚· Signs letters and correspondences to clients pertaining to contracts and other documents
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Monitors works of Docs and system specialists (encoders)
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Prepares monthly reports
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Attends coordination meetings with different department heads and representatives PERSONAL
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Century Properties Group, Inc., Makati Phils.
Team Leader – Documentation and Collections Group
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Checks and revalidates all outputs of collection specialists
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Supervises works and behaviors of collection specialists
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Makes monthly collection reports for the developer and management
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Provides ad hoc reports needed by top management in decision making and planning
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Attends weekly coordination meetings with different department heads and representatives
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Century Properties Group, Inc., Makati Phils.
Collection Specialist – Credit and Collections Group
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Prepares and sends cancellation letters to clients with delinquent accounts
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Seeks approval of the top management for the deviated payment terms of clients
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Follow-ups delinquent clients to update their account
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Bridges coordination between agents-to-developer and client-to-developer payment concerns
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Makes daily, weekly and monthly sales report needed by the management
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Provides ad hoc reports needed by top management in decision making and planning
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Serves and entertains client questions, inquiries and various concerns
October 2006 to June 2008
Century Properties Group, Inc., Makati Phils.
Team Leader – Customer Management Group
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Checks and revalidates all outputs of project specialists
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Signs correspondences of project specialists ï‚· Supervises works and behaviors of project specialists
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Makes daily, weekly and monthly sales report needed by the management
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Provides ad hoc reports needed by top management in decision making and planning
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Makes monthly collection reports for the developer and management
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Prepares inventory price lists and computations
April 2004 to September 2006
Century Properties Group, Inc., Makati Phils.
Project Specialist – Customer Management Group
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Monitors and handles project inventories, including unit reservations
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Validates documents and payment schedules of new sales from the marketing agents
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Organizes client files, documents and makes folder for each client ï‚· Encodes project inventories, client’s database & all necessary information regarding the sale
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Posts monthly payments of clients to the system
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Prepares monthly Official Receipts and posting to client’s ledger
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Receives postdated checks of clients and transmits to Finance Dept
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Restructures accounts within reservation stage, as customer requested
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Makes daily, weekly and monthly reports for the developer and management
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Serves and entertains client questions, inquiries and various concerns
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Assists sales team during events and open houses
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April 01, 2003 to March 31, 2004
Century Properties Inc., Makati Phils.
Collection & Admin Assistant – Marketing Support and Services Department
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Ensures availability of forms needed by Sales Team
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Prepares and updates database of clients and Sales Personnel
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Prepares availability charts and updated pricelists for Sales Team
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Receives documents and requests from clients and Sales agents to be forwarded to respective personnel
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Transmits documents and memos to different departments within the company
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Provides Sales Team of effective promotional tools in selling company products; e.g. flyers, starter kits, banners, etc.
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Assists Sales Team during events and open houses
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Perform other tasks and admin functions that may be assigned from time to time
June 1997 to November 2002
Commission on Election, San Luis, Batangas
Encoder
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Encodes voters’ database, old and new registered voters
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Provides application forms to new registered voters
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Assists new voters in filling up application forms
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Attends and entertains voters’ questions, inquiries and various concerns
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Do house to house interviews for qualified voters
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Assists the Election Officer in clerical works
Wanna know more about Cristal?
Talk to us!
The Better BPO Facebook
02 7907 5369