Hey, I'm Christian!

To be Able to Secure a position that fosters hard work, Dedication and commitment to duty and to be able to apply my extensive and relevant work experience for the job at hand.

EXPERIENCE

ASURION TECHLOG CENTER PHILIPPINES,

3rd floor Nuvotech 2 building, Nuvali, Sta Rosa, Laguna

AMAZON Protection plans

Customer Service Professional/VOICE inbound, outbound/ Chat/Email support

• Senior Program specialist

• Senior Resolutions Specialist

• Account supervisor

• Liaison officer to the program Director

• Senior Escalations officer

• Proficient in interpersonal relations and interdepartmental coordination using outlook Microsoft office tools power point excel and word, share point and care central, Seller Central, Anywhere Expert Zendesk, Hubspot, Slack, Google Suite.

KGB Philippines, Tagaytay Rd. Sta Rosa, laguna

Verizon Wireless Customer Service Professional

• Subject Matter Expert

• Resolutions officer

• Senior Escalations officer

Hinduja Global Solutions, #18 E. Rodriguez jr. Street, Libis Q.C.

Project F1/American Express Customer Service Professional

• Senior Customer care officer

• Credit card sales and operations 11/2007- 10/2010 for two years and 11 months ICT Philippines, 19th floor Tower 1, RCBC Bldg., Ayala, Makati City GMAC Rescap/ Collections Collections Officer

• Senior Loans Account specialist

• proficient in gmac mortgage collection and maintenance 03/26/2007-10/2007 for 6 months CITIGROUP, Ayala Avenue, Makati City CITI BANK CREDIT CARDS Customer Service Professional

• Financial account specialist

• Credit card sales and operations 05/2006-02/2007 for 9 months Sykes Asia Philippines, 35th floor, Burgundy Tower, Gil Puyat, Makati City Capital 1 Credit Customer Service Professional

• Financial account specialist

• Credit card analyst