About
THE BETTER BPO
How we do things at The Better BPO
Connecting Through Meaningful Interactions
At The Better BPO, we value people. It's not just about providing services; it's about creating meaningful connections, one interaction at a time. Our approach is all about people – our team, our clients, and their customers. We don't see ourselves as just a BPO service; we are partners in your success. We take the time to understand your business, values, and goals, aligning our efforts to your needs and making every interaction count.
Elevating BPO Standards
We are a different kind of business process outsourcing company in the Philippines. We want to elevate the standards of BPO management in the country to meet global benchmarks. We have a team of inspiring mentors, IT experts, and educators who want to bridge the gap for talented individuals and prepare them for the global stage. Our goal is to make a positive impact on our employees, clients, and the communities we serve.
Improving Lives and Communities
We're always striving to find a better way of doing things, not because we think we're better than others but because we have a dream to improve lives and communities in the Philippines. By dedicating part of our profits to local social initiatives, we aim to raise the quality of living in our corner of the world.
Our Location
Our office is in the Philippines, which is known as the world's Business Process Outsourcing capital. We are situated in the nation's capital region, where a large pool of talented individuals works diligently to serve numerous foreign companies. Filipinos are renowned for their excellent customer service skills, making the Philippines a preferred destination for outsourcing. The country's service-based environment and results-oriented approach have earned it the reputation of being the customer service center of the world.
WHY OUTSOURCE WITH
THE BETTER BPO
Your Reliable Partner for Global Competitiveness
The Better BPO is a reliable partner for businesses looking to outsource a pool of talented professionals from the Philippines. Our mission is to assist companies in becoming competitive in the global market. We offer innovative solutions to various business challenges and believe that better people lead to better solutions shaping a better future.
Empowering Your Business with Better Solutions
The Better BPO offers companies a competitive advantage by outsourcing non-core tasks to us, you can significantly reduce operational costs. Our cost-effective solutions allow you to focus on your core business activities, leading to increased profitability. With our outsourcing services, you can extend your business reach to new markets and cater to a more diverse customer base. We are committed to improvement, regularly refining our processes to deliver better results.
Your Success is Our Purpose
For us here at Better BPO, we value genuine connections, that's why we value people above all else – you, our team, and your customers. Our team is more than just a group of professionals; we are a tight-knit group that cares about what we do. We bring our best selves to the table, putting our hearts into every project we undertake. Your goals become our goals, celebrate your victories as if they were ours, and get you through the challenges. We are here by your side every step of the way. Your success is our purpose.
Our Team
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Maureen Obispo
Director of Finance
Allan Caluste
Director
Ziggy Dequito
Director
Farah Mangansakan
Content Marketer
Jullie Capino
Graphic Design Lead
Genre Carbajosa
Client Services and Support Lead
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Red Bartolome
Data and Insights Marketer
CORE VALUES
We have experienced managers and established systems to ensure we meet your goals. We provide you with a dedicated team and an account manager. With a dedicated team and account manager, you'll have the support you need every step of the way.
We work with you, review progress every week, and deliver measurable results for your business. We keep you involved, show you the process, and work together to achieve your objectives. We value your input and follow through on every step of goal-setting. Your goals drive our commitment, and we're here to make them happen. We focus on your progress above all. Improvement is not a fleeting goal; it is our constant pursuit. We refuse to give you less than what you deserve.
We do things better because we are the Better BPO.
MISSION
Our mission is to consistently deliver quality services in Business Process Outsourcing without charging a premium. We aim to help you save time, reduce costs, and increase your revenues. We empower our people with knowledge and skills to improve their ability to better serve others. It is our mission to make a positive impact on your business, the industry, and the community we serve.
VISION
​Our vision is to be the preferred partner for businesses worldwide. We aim to deliver exceptional, customized solutions that drive growth, efficiency, and success for our clients. We envision a future where we empower businesses to thrive through our transformative outsourcing services.